Google NewsMan masturbated on call with customer service rep – and she couldn’t hang up, suit says  Kansas City StarDelayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online  ForbesBanks Boost Visibility With Branches in Airport Terminals  PYMNTS.comKeeping Customers Happy: 50 Customer Service Statistics  Small Business TrendsAirbnb releases group booking features as it taps into AI for customer service  TechCrunchHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchDean Minnich: The best customer service is good manners | COMMENTARY  Baltimore SunYour Customer Service Sucks, and It's Costing You Billions  CDOTrends


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